Microsoft Teams Adoption Strategies

Microsoft Teams is one of the fastest growing office 365 application that helps organisations boost collaboration and productivity. Although it’s gaining popularity, changing behaviours and habits is always met with resistance. To help mitigate these challenges we have put together some strategies that are guaranteed to help increase Microsoft Teams adoption within your organisation!

Create an adoption framework

Having an adoption framework gives you a foundation for an agile service management approach. It also enables an ongoing iteration of adoption throughout your journey with Microsoft Teams and Office 365.

There are three main phases to the adoption framework: Start, Experiment, and Scale (from Microsoft). This framework helps improve the core collaboration that teams can get from utilising Microsoft Teams. It also allows you to onboard early adopters and people who may become champions later.

Make it easier for the end users

Office 365 is a phenomenal platform, but it needs to be structured appropriately for people to use it as properly as possible. This is where governance comes in. There have to be specified rules of engagement that are consistently enforced so end users always know what/what not to do.

Office 365 governance falls into three categories of focus as illustrated below:

Quick wins are key

The days of the eight-month IT product before anyone sees the value from it are over. IT departments want to understand what Microsoft Teams can do for them immediately. This is why quick wins are a must!

Now more than ever, organisations need to understand how vital collaboration is to business opportunities and how Microsoft Teams can make an immediate impact. If organisations focus on enabling, empowering and extending the capabilities that Teams provides, they’ll find that quick wins are significantly more achievable.

Leadership buy-in is key

Making sure leadership is using Microsoft Teams in their day-to-day collaboration is key. It becomes significantly harder to ensure lasting adoption if leadership isn’t setting an example from the top, no matter how hard the rest of the organisation pushes adoption.

Some key highlights to share with leaders would be that Microsoft Teams can increase transparent and enhance organisational agility.

Activate champions

Champions can actively rally support for Microsoft Teams adoption from the inside of your organization. It’s been proven that organisations who have champion programs are more successful in increasing adoption of new technologies than those that don’t. If you don’t have one set up, consider it!

Trusted peer-to-peer interaction is why having a community champion program is so impactful. The champions can help scale learning, do training delivery, and gather feedback on what’s working and what isn’t when it comes to adoption.

Deliver contextual and continuous learning

There are a ton of different resources that can be shared to help reinforce Microsoft Teams adoption, but what’s the point if they’re not resonating with your end users? If you want your organization’s continued learning to be a success, you need to:

1. Ensure training is relevant

2. Keep it interactive to engage the participants to learn, and

3. Issue homework so that participants are expected to apply what they’ve learned.

Prometix as a Microsoft Gold certified partner and certified O365 consultants (Sydney, Canberra, Melbourne & Perth), we have extensive experience in delivering Office 365 based solutions. We have also developed toolset that will migrate records from your legacy system to SharePoint without losing the digital continuity. For more information, please contact us from enquiries@prometix.com.au